Hotline & Support

Phone: +49 (0) 7 11 / 719 59 65


You can contact our support from Monday till Friday from 8:00 - 18:00


If any technical problems occurs with your Pecunia product, we will ask for further information during the phone call. Please provide the following information:


  • Precise product description (e. g. Pecunia PC 800)
  • Serial number of your product (if available)
  • Client number and invoice number (if available)

  • You only have to pay the normal costs for a phone call by calling our customer service. Phone costs depend on your telecommunication company. Please ask your provider in case of interest.
     
     

    Freqently asked questions

    Here you can easily and quickly find answers for the most frequently asked questions concerning our cash counting machines.

    to the answers

    Hotline

    Any questions? We do appreciate your call for any assistance. Of course, this service is free. Just call +49 (0) 7 11 / 719 59 65.

    Further contact data

    Delivery and more

    Safe and low-priced - that is the best statement for our delivery policy. You only pay 3.49€ within deliveries in Germany.

    More delivery information

    Secure Order Procedures

    Secure Order Procedures
      Secure Order Procedures!

    More...