Return policy

Pecunia Money counting machine

Return policy

14 days right of return

We are convinced of the user-friendliness and the functionality of our devices and therefore grant you a right of return of 14 days (see right of return).

Cancellation policy for customers within the meaning of § 13 BGB: Right of withdrawal

cancellation policy hbw cash solutions GmbH: Cancellation policy

Right to withdraw
You have the right to withdraw this contract within a period of 14 days without giving reasons. The withdrawal period shall be 14 days from the date on which you or a third party you designate, which is not the carrier, took possession of the last product.
To exercise the right of withdrawal, you must inform
hbw cash solutions GmbH
Jurastraße 1
73119 Zell unter Aichelberg
Fax: +49 (0) 71 64 / 800 69 18
E-Mail: info@pecunia-cash.com
By means of a clear statement (for example a letter, fax or e-mail) about your decision to withdraw this contract. You may use the attached withdrawal form, but it is not obligatory. If you use this option, we will send you a confirmation of the receipt of such a withdrawal immediately (e.g. by e-mail).
In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdraw before the end of the withdrawal period.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all your payments, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must immediately return the goods to hbw cash solutions GmbH, Jurastraße 1, 73119 Zell unter Aichelberg within 14 days from the date on which you inform us of the withdraw of this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Download withdrawal form
14

days right of return

Directly from the manufacturer

Directly from the manufacturer

Use the advantages and order directly from the manufacturer. Benefit from short delivery times, excellent after sales support, a reliable spare parts supply and our workshop.

ECB: successfully tested!

ECB: successfully tested!

Manufacturer of money processing equipment have the opportunity to test the integrated counterfeit detection of their devices at the European Central Bank. Results of the tested machines can be found at www.ecb.int.

Ready for the new Euro II series

Ready for the new Euro II series

Our assortment is ready for the new Euro banknotes. For all affected machines, please find an indication at the product page.

Update via USB-Stick | Currency update

3 years warranty

3 years warranty

As a manufacturer of money processing equipment, we are convinced of the quality and longevity of our products. Therefore we grant a guarantee of 3 years on all devices.

Security at Pecunia

Security at Pecunia

SECURITY is a top priority at Pecunia, so all data transfer connections are secured by us with an SSL encryption from GeoTrust. Click on the icon to learn more about our certification.
For most browsers you'll find a certificate display in the address line just next to the favorite icon. In addition, SSL encryption is always implemented via https in the browser.

We will be happy to advise you in all aspects!

We will be happy to advise you in all aspects!

You have some questions? We will gladly advise you, without obligation and free of charge. Call us! +49 (0) 71 64 / 800 69 11.

Our office hours: Mo. - Fr. 9:00 - 12:00 & 14:30 - 17:30

Fast delivery

Fast delivery

Order till 15:30 for delivery at the same day. Uncomplicated, fast and reliable!

Delivery to EU-Countries

Delivery to EU-Countries

For deliveries within the European Union, you have the possibility to enter a valid VAT-number to order VAT free.

Colour detection with sensor technology

Accurate measurement of the width and height by our certified measuring method.

Count mixed banknotes

Value recognition of banknotes

This machine determines the value of the banknote by detecting the colour and size of the banknote. The modern colour measurement method detect the colour of the banknote by means of a sophisticated sensor unit. Furthermore, the banknote is measured in height and width by means of a further developed light barrier technology.

The precise detection of the colour, height and width of the banknote serves to accurately recognize the value of the banknote.

Colour detection with sensor technology

The coding of the magnetic code is used in addition to determine the value.

Accurate measurement of the width and height by our certified measuring method.

Count mixed banknotes

Value recognition of banknotes

This device determines the value of the banknote by determining the colour, size and by reading the magnetic code (security thread in the center). The recognition of the colour of the banknote is realized by our sophisticated sensor unit. In addition, the banknote is measured in height and width by the further developed light barrier technology.

By a combination of the values of the magnetic codes, the dimensions and the colour, a high counting accuracy can be achieved.

Colour detection with sensor technology

The coding of the magnetic code is used in addition to determine the value.

The banknote is scanned with a duplex scanner, detected by image comparison and assigned.

Accurate measurement of the width and height by our certified measuring method.

Count mixed banknotes

Value recognition of banknotes

This device determines the value of the banknote by determining the colour, size and by reading the magnetic code (security thread in the center). The recognition of the colour of the banknote is realized by our sophisticated sensor unit. In addition, the banknote is measured in height and width by the further developed light barrier technology.

By a combination of the values of the magnetic codes, the dimensions and the colour, a high counting accuracy can be achieved.